iZettle Pro requires an Apple iPad Air or higher, running the latest version of iOS - the operating system provided as standard by Apple.

To make the most out of your iZettle Pro system we recommend you also have either a Wi-Fi connection or a 3G router, at your location.

A typical setup for using iZettle Pro would include:

  • iPad Air or higher
  • Wi-Fi Router
  • Thermal Receipt Printer
  • A Cash Drawer with RJ11 connection
  • CAT5E Network Cable

These items are all available from our shop.

We cannot guarantee the compatibilty of pre-existing hardware or hardware purchased from other suppliers. If you have exisiting hardware or any questions regarding your options/choices please contact Support for assistance.

Important Note:

Some routers including BT hubs and technicolor routers display a network warning page if your DSL internet connection is lost. In the event of an internet outage your printers should remain unaffected however this page prevents the correct operation of the printers by blocking thier activity. In some cases it is possible to disable this dialogue, you should speak to the router manufacturer or ISP for help on this. In other cases it is not possible to deactivate these pages - we recommend replacing standard grade routers such as these with an ADSL Modem Router recommended and purchased from our support team. These routers will continue to operate in the case of an internet outage without blocking local traffic and are of a much higher operational reliability.


Wireless routers often periodically renew the IP address of the devices connected to them, to avoid this you should fix the printer's IP address in your router admin panel. You should never use the same wifi network that is used for public access as the extra traffic and IP address assignment to multiple devices can cause problems if not configured correctly. Separate VLANs should always be used. For more information including pre-confguration options for routers contact our sales and support advisors.