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8 Tips To Building a Customer Loyalty Programme
August 7, 2017 Tips Comments
Loyal customers are the lifeblood of any organisation, unlocking that potential for your café is just around the corner. In our previous blog “what...
9 Steps to Becoming an Awesome Barista
June 14, 2017 Hospitality Comments
If you’ve always dreamt of opening your own coffee shop or are in the throws of realising that dream, one thing you need to make sure is that you...
Tales From The Coffee Shop - Funny Barista Moments
May 24, 2017 Hospitality Comments
  Being a barista certainly has its ups and downs, but one thing’s for sure – there’s rarely a dull moment. And dealing with the general public, day...
Consumer Loyalty Gift Cards – The Future of Consumer Banking
January 24, 2017 Tips Comments
The future is now. The first businesses to catch on to profitable trends and focus on their relationship with their customers will benefit for years...
Understanding Tax Rates For Hospitality Businesses
December 13, 2016 Hospitality Comments
Nobody likes paying taxes. But when you run your own business in hospitality, the process of working out the taxes you need to pay can be...
Christmas Troubleshooting for Hospitality Venues
December 7, 2016 Hospitality Comments
So, you've put up the Christmas decorations, set the festive menus and started taking bookings for the busiest month of the year. But what else do...
All I Want For Christmas Is a Little Help
November 22, 2016 Hospitality Comments
Christmas is (almost) here. If you run a pub or a restaurant, this is an important period in which you need to deliver a spotless service to a much...
The Challenge of Finding Great Staff
November 16, 2016 Tips Comments
Searching for the best employees may be an overwhelming task. Advertising the position, receiving CVs, selecting the best candidates, arranging an...
Beers and Beans - Are Running a Café or a Pub Dated Ideas?
October 6, 2016 Hospitality Comments
The smell of fine Arabica coffee beans being ground in the morning. The taste of a cooled, hoppy IPA after a long week at work. Relaxing, fun,...

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